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Sweden Today

Swedish news in English

Wednesday, October 16, 2024

Patients Unveiled to Hidden Fees in Health Apps

Published: 2024-06-05

Patients in 14 out of 21 Swedish regions are being charged fees to renew prescriptions via digital health apps like Kry and Min Doktor, despite these services supposed to be free in their regions.

Investigation reveals hidden fees due to apps' agreements with Region Sörmland, enforcing a 100-crown charge.

Affected patients expressed frustration over paying fees meant to be nonexistent in their areas.

Digital healthcare usage continues to rise, despite concerns about regional fee inconsistencies.

Stockholm's recent policy to cut payments to digital providers inadvertently increased costs due to surging app visits.